Salesforce.com

Salesforce.com

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Salesforce.com is the World's leading enterprise cloud-computing company which provides SaaS aplications for sales and customer service (also known as customer relationship management or CRM). Low cost. Low risk. Fast results. 72,500 successful customers tell the story best. Outbox implements Salesforce.com apps as a part of more complex strategic solutions combining people, processes and technology.

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Salesforce CRM is a leading CRM (Customer Relationship Management) application delivered in SaaS (Software as Service) model, commonly called cloud computing. This application may be bought via Internet, directly from Salesforce.com. It is also available through as partners on the license basis. The application’s price depends on its version. The company offers 30-day trial version or free Chatter (company’s Facebook) designed for internal communication and collaboration.

Salesforce CRM comes in 5 versions, each with different features and modules:

  • Contact Edition
  • Group Edition
  • Professional Edition
  • Enterprise Edition
  • Unlimited Edition

Modules of Salesforce CRM:

  • Sales and Marketing
  • Service
  • Chatter
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Additionally, Salesforce CRM offers smaller modules, called AppExchange, where you can install applications supporting specialized functions, e. g. project management, LinkedIn integration etc. Depending on function, applications may require additional payment.

Salesforce CRM is a system which is complex solution for customers from different markets. Our application supports e. g. telecommunication industry, services and financial sectors, manufacturing, financial services and education. Salesforce CRM is also a perfect software for small and medium business.

Salesforce CRM provides the possibility to support advanced business processes entailing acceptation through Workflows and Approval Workflows. Moreover, it enables the knowledge management, especially in terms of Partner and Customer portals, prediction and analysis through reports, dashboards and custom predictions. It integrates: Outlook, Gmail, Lotus etc. Salesforce CRM solution has various features, for instance: localization and personalization in most official languages, flexible information management and compatibility with the latest versions of most popular Internet search engines.

We can be proud due to the experienced and certified consultant team, that participated in more than 30 Salesforce CRM implementations performed by Outbox.

We design and introduce optimal solutions for our Customers. Outbox is certified Salesforce.com partner. We have a consultants team experienced in the field of:

  • Configuration and adaptation of the system suitable for customers’ needs.
  • Applications’ integration via web services or simpler methods like data import/export
  • Custom solutions on force.com platform using Apex and Visualforce websites
  • Help you to choose the right version and module of the application
  • Support as well as the implementation and post-implementation training
Our customers include:
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